Frequently Asked Questions

Due to the nature of our products, we supply direct to funeral directors and trade customers, including hospitals, hospices and medical research establishments caring for deceased people. Families can choose our ashes urns, keepsakes, jewellery and coffins through their local funeral director.

Our prices are trade prices, so they are only shown to registered trade customers. Register or log in to view pricing, or call us on 01283 819922 or email [email protected] for a price.

Register on our account page with your business details. NAFD or SAIF registered companies can also apply for 30 day trading facilities (subject to terms). If you need help, call 01283 819922.

Yes. We can provide simple email order forms based on locked Excel spreadsheets, tailored to your company, with fixed pricing and only the products your senior management authorise. You get one order, one delivery and one invoice for multiple products. See Easy Ordering from Rose House.

Yes. You can flip through our full trade brochure online or download it as a PDF from our brochure page.

Products are shipped by Royal Mail or our nominated courier, delivered direct to your door. Orders placed by telephone and larger items such as furniture incur an additional delivery charge, and a handling fee may apply. See Customer Service or call 01283 819922 for details.

Yes. We provide full health and safety and COSHH data support for the products we supply.

Over 15,000 professional products, backed by more than 100 suppliers and the UK’s leading manufacturers, from an ashes urn or coffin handle to a cleaning machine or a complete mortuary refit.

Yes. We specialise in the supply, installation and servicing of mortuary fridges, freezers and cold rooms. Our mortuary cabinets are made in the UK to your requirements, and we also offer lower-cost economy fridges that simply plug in. Call 01283 819922 for a free, no-obligation quotation.

Yes. Our temporary cold rooms and mortuaries are easy to assemble, with remote cooler systems, for funeral homes, hospitals and hospices. Internal and exterior options are available for hire or purchase.

Yes. With our business partners we offer a complete turnkey service, from a mortuary refit to a full building re-construction, carried out by fully qualified installation teams. We can supply references from over 500 funeral directors and funeral professionals. See Funeral Home Refits.

Yes. We offer low weekly, no-deposit leasing on a wide range of funeral and mortuary equipment, from a single stretcher to a whole mortuary refit with sinks, tables and fridges. Leasing is subject to status. See Equipment Leasing or call 01283 819922 for a quotation.

Yes. Our bariatric range includes mortuary fridges with doors up to 2m wide rated for 72 stone, obese mortuary fridges with 750mm trays, bariatric scissor lifters, portable body hoists and fixed or portable gantries.

Yes. Our specialist contractors and maintenance engineers service and repair all types of fridge, air-conditioning and cooler units, as well as equipment such as lifters and trolleys, with clear call-out costs and no hidden charges. See Funeral Home Maintenance.

We work in partnership with funeral directors, so our ashes urns, keepsakes and jewellery are supplied through your local funeral director. Coffins are only supplied via funeral directors, so handles and linings can be fitted correctly.

Yes. Funeral directors and associates can advertise second-hand equipment free of charge and we take no commission. Email [email protected] with the condition, age, price (excluding VAT), a contact name and a picture. See Second Hand Funeral Equipment.

Yes. Rose House Funeral Supplies are trade association members of the NAFD, BIFD and FSA.

Rose House Funeral Supplies Ltd, 1 Boardman Road, Boardman Industrial Estate, Swadlincote, Derbyshire DE11 9DL. We are a family business established in 1971, with area managers across the UK. Call 01283 819922, email [email protected] or use our contact form.